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Touch


1. Make sure to register your UPDD driver. In your taskbar you need to right-click on the UPDD software symbol and then click on “Register” in order to register your license.

2. Make sure to be connected to the Internet in order to register your Touch screen driver:

3. If this won’t work please check whether your license is already installed on more than 2 computers. You can unregister your license here Touch Unregister Request.
Note: At most the license works on 2 computers at the same time. If this is not the case, please try to re-install UPDD driver: Uninstall UPDD like shown as follows and restart your computer. Then install the newest UPDD driver for Mac from here Download Finder.


1. Make sure to register your UPDD driver. In your taskbar you need to right-click on the UPDD software symbol and then click on “Register” in order to register your license.

2. Make sure to be connected to the Internet in order to register your Touch screen driver:

3. If this won’t work please check whether your license is already installed on more than 2 computers. You can unregister your license here Touch Unregister Request.
Note: At most the license works on 2 computers at the same time. If this is not the case, please try to re-install UPDD driver: Uninstall UPDD like shown as follows and restart your computer. Then install the newest UPDD driver for Windows from here Download Finder.
1. Go to Control Panel:

2. Now go to Programs and Features:

3. Find the UPDD program and uninstall the program:

Proceed as follows.
1. Make sure that the latest touchscreen driver is installed (at least V6.00.691).
If this is not the case, it can be downloaded here:
Touch Screen Driver V691
2. Make sure that your UPDD driver is registered. Right-click on the UPDD software icon in the taskbar and click on "Register".

Make sure your Mac is connected to the Internet to successfully register the touchscreen driver:

3. Check if you have installed the latest Displaylink driver manager (at least v. 1.3 or higher):
Displaylink MacOSX driver
This should be set up as follows after installation:
Displaylink MacOSX Big Sur Instruction
4. Now you should restart your Macbook. When you open Virtual DJ your Touch controller should work after a few seconds. If you have any further questions please contact our Support Ticket Request.

In order to deregister your TOUCH controller, please fill out this online form:
https://www.reloop.com/touch-unregister-request

TOUCH Deregister Request Screenshot
Check if the "Mirror Displays" feature in your display settings is deactivated.
Mirror Displays Settings

Should you still not be able to use the touch screen, please proceed as follows:

1. Search for "UPDD Calibrate" and start the application.
UPDD Calibrate

2. Now the UPDD calibrating tool should be visible. If it appears on your computer screen instead of the touch screen, click on “Next” until it appears on your touch screen. Now touch the screen and tap on the cross with your finger.
Identify Touch Device
Check whether your monitor is set as extended monitor.
Extended Monitor Settings

In case the touch screen does not work correctly, please check whether all cables are attached firmly. Also, make sure that your TOUCH controller is set as extended monitor.

Should you still not be able to use the touch screen, please proceed as follows:

1. Please open the Control Panel while you have Virtual DJ with Touch connected and powered on. Open up Tablet PC settings.
Tablet Settings

2. Select your RELOOP-TOUCH display and go to Setup.
Tablet Display Settings

3. If this appears on your computer screen, please press Enter until it appears on your touch screen. When this appears on your touch screen, tap it several times until this picture disappears. Now the touch surface should be assigned to the touch screen. These settings should be saved automatically in your Windows settings.
Identify Screen
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